Adobe Scam Alert

7.5 million Adobe customer details, including email addresses, have been found to have been breached/available on the internet. The details of Adobe Creative Cloud users have now been made secure, but users need to be vigilant for increased spam/phishing attempts. Passwords and financial details were not part of the breach. According to research by Risk Based Security 4.1 billion records were exposed in data breaches in the first six months of this year.


Tips and Advice

  • Dear who? – Any communication/invoice from ADOBE will be addressed to you by name. Dear Sir/Madam/Client is a sign of a scam
  • Spot the scam – avoid clicking on the email or links embedded within unexpected emails. Unless you are 100% sure its genuine. Fraudsters are professional phishers!
  • Check the email address – it should be quite straight forward and not convoluted
  • URL check – hover over the link to see the URL text. Go to the site, but not by using the link, and update your account if necessary
  • Protect yourself – Use your spam filter. If you suspect a phishing email, send it to your spam folder. This helps to prevent unwanted emails landing in your inbox
  • Keep safe – never give your Pin, passwords or banking codes to anyone requesting them.
  • Personal means private! – Do not divulge personal details unless you are certain who you are talking to
  • Contact – your bank or credit card company if you have already given out financial details
  • ID Protection –  If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Call Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe


To report a fraud and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.

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