Amazon Alexa Scam Alert

Those of us lucky enough to have received a new Amazon Alexa over the holidays or taken advantage of a reduced price need to watch out for a fake Alexa setup apps that have appeared in the Apple App Store and climbed into the top 10 of utility apps. Apple have started to act including taking down some of the sites but there are still some out there.

The fake sites seem to be personal data farming, requiring personal details including IP address and product serial number. According to Norton more than 17 million British citizens were hit by cybercrime in 2017.

WHEN SETTING UP AN ALEXA ONLY USE THE OFFICIAL APP, WHICH IS SIMPLY CALLED AMAZON ALEXA, AVOID ALL OTHERS.

Tips and Advice

  • Don’t Click – on any link in an email that you are not 100% sure is genuine, always go independently to their website and log in to execute any action.
  • The real deal? – Check out the app, doers it has a lot of reviews? The Amazon Alexa App has 2,700 reviews for example.
  • Keep safe – never give your Pin, passwords or banking codes to anyone requesting them.
  • Personal means private! – Do not divulge personal details unless you are certain who you are talking to.
  • Report it! – If you see such a site email spoofing@amazon.com
  • Contact – your bank or credit card company if you have already given out financial details.
  • ID Protection –  If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Call Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe.

 

To report a fraud and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.

Reassura is dedicated to helping raise awareness of scams and fraud along with the impact they have on their victims. Reassura’s team of specialist anti-fraud advisors are here to help members make better decisions and avoid falling victim to scams and fraud.

For further information or for advice and assistance regarding any potential scam, call Reassura on 0800 888 6400

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