Apple Receipt Scam Alert

In the post-Christmas period Reassura have seen a lot of scam Apple email receipts being sent to members.  The emails usually have an attachment which we strongly advise you not to click on. Scam attachments and links are the number one method used by hackers to infiltrate your PC or corporate systems. In both cases malware contaminates the system and allows criminals access to your personal data and passwords. Research by Norton suggests that one in 3 adults in the UK in 2017 were victims of such cybercrime, that was 17 million people!


Tips and Advice

  • Dear who? – Any communication/invoice from Apple will be addressed to you by name. Dear Sir/Madam/Client is a sign of a scam
  • Spot the scam – avoid clicking on the email or links embedded within unexpected emails. Unless you are 100% sure its genuine. Fraudsters are professional phishers!
  • Check the email address – it should be quite straight forward and not convoluted
  • URL check – hover over the link to see the URL text. Go to the site, but not by using the link, and update your account if necessary
  • Unexpected invoice? It’s probably a fake intended to panic you into opening the attachment
  • Protect yourself – Use your spam filter. If you suspect a phishing email, send it to your spam folder. This helps to prevent unwanted emails landing in your inbox
  • Keep safe – never give your Pin, passwords or banking codes to anyone requesting them.
  • Personal means private! – Do not divulge personal details unless you are certain who you are talking to
  • Report it! – If you receive such a message report it to Apple by sending it to
  • Contact – your bank or credit card company if you have already given out financial details
  • ID Protection –  If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Call Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe

To report a fraud and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.

Reassura is dedicated to helping raise awareness of scams and fraud along with the impact they have on their victims. Reassura’s team of specialist anti-fraud advisors are here to help members make better decisions and avoid falling victim to scams and fraud.

For further information or for advice and assistance regarding any potential scam, call Reassura on 0800 888 6400

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