Yesterday British Airways notified its customers that details from around 380,000 booking transactions had been stolen. Anyone who made an online booking between 10.58pm on 21st August and 9.45pm on 5th September is vulnerable. Personal and financial details were taken, passport and travel details were not. The breach occurred via a malicious program that was skimming the Payments Page before it was submitted. BA has said that any customers who lose out financially will be compensated.
IF YOU ARE ONE OF THOSE EFFECTED CONTACT YOUR BANK OR CARD PROVIDER IMMEDIATELY
Tips and Advice
- I booked then, what should I do? – If you made a booking in this period contact your card provider immediately for advice. BA should have contacted you, if not still speak to your bank.
- Check your account – keep an eye on your account and let your bank/card provider know immediately if there are any suspect transactions.
- Watch out -for further phishing scams where fraudsters send emails or SMS claiming to be from your British Airways or your bank and want you to sign in to protect your account. See our guide on how to avoid.
- Change – your password for your BA account and if you use the same password on any other accounts please change those as well.
- Protect your id – Always watch out for any situation where someone you do not know is asking you for personal information, your name, address and date of birth is enough for them to wreak havoc.
- Read More – great Martin Lewis article on this subject.
Reassura is dedicated to helping raise awareness of scams and fraud along with the impact they have on their victims. Reassura’s team of specialist anti-fraud advisors are here to help members make better decisions and avoid falling victim to scams and fraud.
For further information or for advice and assistance regarding any potential scam, call Reassura on 0800 888 6400