Fraudsters are capitalising on Black Friday and Christmas present buying with a large-scale fake text and email campaign pretending to be DPD or the Royal Mail. The messages suggest that they have been unable to deliver the parcel and to click on a link to rearrange. One version of this scam just steals your personal information while the other also demands a small payment for redelivery, they don’t just take a small payment! These delivery scams are on the increase so please follow our tips and stay safe.
IGNORE THE TEXT AND DEFINITELY DO NOT CLICK ON THE LINK
Tips and Advice
- Spot the scam – avoid clicking on the email or links embedded within unexpected texts, unless you are 100% sure its genuine. Fraudsters are professional phishers!
- The real deal? – If you are expecting a parcel then go to the email confirmation from the retailer and click on the tracking link to find out if there is a problem, DO NOT USE THE LINK ON THE TEXT
- Personal means private! – Do not divulge personal details unless you are certain who you are sharing it with
- Contact – your bank or credit card company if you have already given out financial details
- Report spam texts – by texting CALL to 7726 and they will respond with some questions for details
- ID Protection – If you’re worried about identity fraud and would like to protect your identity contact CIFAS
- Still Unsure? – Call Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe
To report a fraud and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.
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