Festival Tickets Scam Alert

Whether its Kylie Minogue at Glastonbury or the Foo Fighters at Reading there is an amazing line-up at this Summers music festivals and so it’s no surprise that tickets sell out in seconds.  Unfortunately, this means most of us have to buy our tickets from resellers and research by Barclays has revealed that the average festival ticket fraud victim lost £179 last year, but 40% of 25-34-year olds are still prepared to buy their tickets from social media. Social media is a rich hunting ground for fraudsters looking for easy prey. To keep your money safe and actually get a real ticket please read on.


Tips and Advice

  • Who is the seller? – Reassura only recommends buying tickets from members of the Society of Ticket Agents and Resellers, (STAR). Please check their website for members. If you do buy away from STAR please pay extra attention to the tips below
  • Pay Safe – When you pay for any good or service over a £100 with a credit card you are protected by section 75 of the Consumer Credit Act from most fraud. This does not exist if you pay with a debit card or bank transfer. PayPal is a good alternative for tickets, but resolution take a little longer. Paying by bank transfer is a VERY bad idea!
  • Personal means private! – Do not divulge personal details unless you are certain who you are sharing it with, some social media scams are simply looking for your data
  • Report it If you see a scam post on Facebook, report it, go into the listing and in the top right click Report Seller alternatively forward the email to phish@fb.com. On Instagram, it should be noted they seek to avoid it being used as a market place but you can see how to report by clicking here. On Twitter go to the Tweet and tap the V icon at the top and select Report Tweet.
  • Contact – your bank or credit card company if you have already given out financial details
  • ID Protection –  If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe
  • To report a fraud – and receive a police crime reference number call Action Fraud on 0300 123 2040 or use theironline fraud reporting tool


Reassura is dedicated to helping raise awareness of scams and fraud along with the impact they have on their victims. Reassura’s team of specialist anti-fraud advisors are here to help members make better decisions and avoid falling victim to scams and fraud.

Join Reassura either as:

  1. FREE member for scam alerts and newsletters to your inbox
  2. PREMIUM member for only £24 a year for all the alerts and unlimited access to our phone-based Fraud Advisors

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