Frequently Asked Questions
How do I know I can trust Reassura?
Reassura has a management team that have held senior positions with top global companies, our non-executive directors include a founder and a trustee from a leading charity and we have 204 shareholders who have invested in us. Reassura is regularly featured on the BBC, the national and local press and radio.
Can I forward a suspicious email to your Fraud Advisors and will they be able to help me?
Our Fraud Advisors would be more than happy to have a look at such an email, just call us and we will give you the email address to forward it to.
What training do your Advisors have?
Each Advisor has completed the National Trading Standards ‘Friends Against Scams’ programme and our own advanced training scheme, which has been developed by Professor Mark Button (a recognised expert with specialist knowledge of scams and fraud) from the University of Portsmouth.
When can I call for advice?
Our website includes comprehensive information about how to stay safe from scams and fraud. Our friendly, specialist advisors are available 8.30am – 6.30pm, Monday to Saturday. Please call 0800 888 6400
Where are your Advisors based?
All of our staff and specialist Fraud Advisors are UK based.