National Crime Agency Scam Alert

There I was this morning, at my desk homeworking as so many of us are and my mobile rang. Like all homeworkers I take a lot of calls on my mobile, but I was surprised when a recorded message warned me of National Insurance irregularities and my need to press 1 to avoid “arrest”. Having submitted my self-assessment to HMRC last week the possibility of an issue with my National Insurance is not totally unbelievable but that word “arrest” rang the alarm bell. A professional organization like the NCA may threaten criminal proceedings for non-compliance but “arrest” is a bit too “The Bill” to be real. The NCA have put out warnings about these calls recently, but still they nearly got me!


Tips and Advice

  • Unexpected Call? – Be very suspicious! Hang-up and call the NCA Control Centre on 0370 496 7622 to find out if the contact is real
  • A NCA Officer would NEVER


Ask for bank details or PIN

Ask you to transfer funds to another account

Ask for access to your computer

Ask you to register personal details on a website

Communicate in an abusive, threatening, or coercive manner

  • Time pressure? –  Fraudsters commonly use time pressure as a tactic to push you into making the wrong decision, if someone starts doing this is often the sign of a scam
  • Personal means private! – Do not divulge personal details unless you are certain who you are sharing it with, and certainly not PIN numbers!
  • Contact – your bank or credit card company if you have already given out financial details
  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe


To report a fraud and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.

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