Netflix Scam Alert

If you asked my family what are the key things that have gotten us through lockdown, I know Netflix would be top of the list. So, fraudsters are using this with a new phishing campaign trying to trick users into logging into a fake page which records their login information and steals personal information. The email appears to come from a email address and the title “Update Subscription Payment – We’ve cancelled your membership” is attention grabbing! In reality, it isn’t from a legitimate address and the link is to a very suspicious address which any decent anti-virus software should stop you going near.


Tips and Advice

  • Don’t Click! – If you receive an email asking you to log-in to update your account, NEVER use the link, always go independently to your account and see if any actions are required
  • To Who? – Check if the email is addressed personally to you, if not it’s probably a scam!
  • Report it! – Report any suspicious emails to
  • Stay Protected – Make sure that your devices have anti-virus software and that it is switched on and up to date
  • Contact – your bank or credit card company if you are worried about having given out financial details
  • ID Protection – If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisors will help you to stay safe
  • To report a fraud – and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool


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