Reassura Guide: Enable Two-Factor Authentication (2FA)

Passwords are like the key to your front door. You don’t leave the house without them and you certainly don’t give them to anyone you don’t know. Securing your online accounts and devices is paramount to avoiding being a victim of fraud.

You can add an extra layer of protection to your online accounts and devices by enabling 2-factor authentication to ensure that you are the only one that can access your account should someone get your password.  This guide will survey the most common scams and tips to keep your social media accounts better protected.

Most Common Scams

Social Media

Fraudsters use social media sites such as Facebook, Twitter, Google and WhatsApp to steal your identity, money and other personal information. They will trawl social media sites to find personal information such as, name, date of birth, address and other identifiers.

Banking Cyber Crime

Passwords can easily be stolen by criminals online via fake bank websites created to get you to sign into what you think is your account. Once, you have entered your personal details along with your password, the criminal has everything they need to access your account and make changes. Some banks have 2-factor authentication as a default, whereas some banks don’t routinely suggest it, as a customer it is very important to ask for this extra protection for your online bank account.

Phishing (email) Fraud

Clicking on embedded links in emails can result in viruses being downloaded to your device – making a gateway for criminals to steal your valuable information.

How to avoid being a victim of social media fraud

Enabling 2-factor authentication protects against the criminal who has managed to acquire your password. Your account’s security will be dramatically improved as you have a second level of verification.


Two-factor authentication helps to protect your Facebook account along with your password. To set-up you’ll be asked for a special login code to confirm your identity so that each time someone tries to login from a computer or device that Facebook doesn’t recognise you can be alerted. Facebook will save the computer, mobile device and browser that you are using, and will be able to recognise you next time you log in.

  • Go to: Security and Login Settings > Setting > Security and Login
  • Scroll to: Use two-factor authentication >Edit
  • Choose preferred method (text message code / 3rd party login code)
  • Click Enable



Instead of using your password to log into Twitter, you’ll also need to enter a six-digit code which is sent your mobile phone (the phone number associated with your account). This makes sure that only you can access your account.

  • Click on profile picture
  • Go to: Settings and Privacy
  • Click on Account
  • Click: set up and login verification
  • Click start
  • Enter Password and click verify
  • Click send code to mobile phone number associated with Twitter account
  • On Twitter enter the verification code sent to your device, then click submit.



Each time you long in you will need your password as normal, and the verification code that will be sent to the mobile phone number associated with your Google account.

  • Go to:
  • Click on: two step verification. This will take you to a page to setup your phone and your account for the code to be sent to.
  • Google will ask. How do you want to get codes? Text or phone call. (choose your preferred method)
  • Google will send you a text with a verification code – enter the code and click next.
  • Google will ask you if you want to turn on two-step verification for your google account
  • Click: turn on
  • You will need your password as normal to login along with the six-digit code sent to your phone.



Open: WhatsApp > Settings > Two- Step verification> enable

Still Unsure?

Call Reassura 0800 888 6400 one of our Fraud Advisors will help you to stay safe on social media

What to do if you’re the victim of a social media crime.

If you think that you may have been a victim of a social media fraud:

  • Contact ActionFraud to report the crime and get a Crime Reference Number.
  • Contact your social media platform (Facebook, Twitter, WhatsApp etc.) to alert them.
  • If the fraudsters have your bank account or credit card information, contact your bank or credit card provider and speak to their fraud department.
  • If you are unfortunate enough to get a virus or malware on your computer, visit a trusted computer technician /PC repair shop to thoroughly check for and remove any viruses or malware on your device.


Reassura is dedicated to helping raise awareness of scams and fraud and the impact they have on their victims.  Reassura’s team of specialist anti-fraud advisors are on-hand to offer advice designed to help individuals make better informed decisions and avoid the unpleasant consequences of becoming a victim. For further information visit: or call 0800 888 6400