Tesco Clubcard Scam Alert

If you’re one of the 19 million people who have a Tesco Clubcard, please read this. They have discovered that cybercriminals have used a large collection of passwords and usernames from another data breach to access Clubcard holders accounts.  They say it’s a “small proportion of customers” but they are reissuing new cards to 600,000 account holders and when you login they force you to change your password. The email that they send is a little ambiguous about the scale of the issue but Clubcard holders do need to act.


Tips and Advice

  • Don’t use the same password! – Unfortunately, most of use the same password and given the scale of data breaches, over 4 billion pieces of data last year, that is too risky, please watch the Reassura Guide to Strong Passwords video
  • Don’t Click – on any link in an email or text that you are not 100% sure is genuine, always go independently to their website and log in to execute any action
  • Check your account – to see if your points/vouchers are as expected
  • Personal means private! – Do not divulge personal details unless you are certain who you are talking to.
  • Call Tesco – if you are unsure on 0800 591 688
  • ID Protection –  If you’re worried about identity fraud and would like to protect your identity contact CIFAS
  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe
  • To report a fraud – and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.


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