WhatsApp Scam Alert

You may have recently read about Jeff Bezos’s WhatsApp having been hacked, the CEO of Amazon. And although very sophisticated attacks do occur the main threat to WhatsApp users comes from much simpler means. Hackers get access to your account, potentially from a breach, and send your friends in a WhatsApp group a message asking them to forward the text message that they are about to receive back to you. In fact the text is actually a verification code which the hackers can then use to set up a new account and lock you out. They are then able to send whatever malicious content or requests for money to all your contacts. In fraud terms this approach is known as social engineering and is one of the most prevalent forms of attack.


Tips and Advice

  • How to set up a PIN – Open WhatsApp > Settings > Account > Two-step verification > Enable
  • Personal means private! – Do not divulge personal details unless you are certain who you are talking to
  • Report it! – If you receive such a message report it to WhatsApp by opening the app > Settings > Help > Contact Us
  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisors will help you to stay safe
  • To report a fraud – and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.


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